Bee Filter Return and Refund Policy
Thank you for choosing Bee Filter products. We are committed to providing high-quality products and the best customer service. To ensure customer rights, we have established the following Return and Refund Policy:
1. Return and Refund Period:
- Bee Filter accepts returns and refunds within 30 days from the date of purchase.
2. Return and Refund Conditions:
- The product must be returned in new, unused condition, and with all packaging and labels intact.
- The purchase receipt or proof of purchase must be provided.
3. Refund Method:
- Bee Filter will issue a refund to the customer’s original payment method (credit card, debit card, or bank account).
4. Return Shipping Fee:
- Customers are responsible for the return shipping fee, except in cases where the product is faulty or sent in error.
5. Return and Refund Process:
- Contact our customer service department at contact@beefilter.com to request a return and refund.
- Ship the product back to the address provided by us.
- After inspection and confirmation of the product, we will process the refund within 5 business days.
6. Faulty Products:
- In the case of a product being faulty due to manufacturing defects, we will cover the full cost of shipping and offer the option of a replacement or a full refund.
We hope that this Return and Refund Policy enhances your shopping experience with Bee Filter. We value customer feedback to continually improve our services. If you have any questions or suggestions, please contact us via email or customer support phone number.
Best regards,
The Bee Filter Team